March 2009
September 2008
UserVoice » Customer Feedback 2.0
by Spone & 5 others (via)» Listen to your users
they want to make your service more useful — get consensus on what that means!
» Respond to your users
from one place, with less overhead and support tracking
» Your users will feel empowered
they will feel more invested and become more fanatical about your service.
1
(2 marks)