16 September 2008 21:00
UserVoice » Customer Feedback 2.0
by Spone & 5 others (via)» Listen to your users
they want to make your service more useful — get consensus on what that means!
» Respond to your users
from one place, with less overhead and support tracking
» Your users will feel empowered
they will feel more invested and become more fanatical about your service.
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(1 marks)