PUBLIC MARKS from dggit with tags sxsw09 & community

Managing Online Forums is a practical guide to managing online forums, communities and social spaces. It's not a software or programming book; it's strictly about managing people and the community as a whole. What is talked about in this book is not hypothetical - it consists of in-use, battle-tested theories and solutions. Real life examples are cited throughout, including actual user guidelines, staff member guidelines and more. For more information, please check out the book website at managingonlineforums.com.