February 2006
foe romeo: LIFT06: Stefana Broadbent, 'SMS is to tell you I miss you'
People are extremely sophisticated in their communication choices, and usually choose the best channel for each situation.
August 2005
Google Unlikely To Change Fragmented IM Market
"Grouping people by their relationship with the IM subscriber, such as a family member, friend or colleague, the directory also establishes whether they are reachable"
May 2005
IM Smarter
One place to safely search your chat history, get reminders for important events, and even update or start a web blog
1
(4 marks)
