29 August 2006 08:45
Customer Engagement - 2SIMPLE
一、CE是与用户互动而不是做普查，用户的抽取不必刻意追求统计学上的分布，找到比较放的开的，能够互动的用户非常重要； 二、用户的需求永远超出产品经理的想象，不要试图设定一个死板
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