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PUBLIC MARKS from longhorn2000 with tags amdocs; & dovetail

17 January 2007 18:30

Dovetail Software Blogs : Tales of the Forgotten Space: Customer Support has Value

Here’s one example of giving agents more flexibility in their service calls. Users of the Clarify™ ClearSupport and ClearLogistics applications have always hated having to switch back and forth between the two apps, so Dovetail’s clients made it so they don’t have to. One of many improvements to the business process that helps the agent give better service.

CRM; dovetail Software; Dovetail; Clarify; CS&S; amdocs; soa; saas; IT; oem; board; boards; applications; software as service; clearlogistics; eservice;

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PUBLIC MARKS from longhorn2000 with tags amdocs; & dovetail

17 January 2007 18:30

Dovetail Software Blogs : Tales of the Forgotten Space: Customer Support has Value

longhorn2000's TAGS related to tag amdocs;