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PUBLIC MARKS from longhorn2000 with tags "customer relati" & customer

13 February 2007 20:30

Amdocs Clarify, Dovetail Software, and Microsoft

“Forrester in its latest survey of the CRM field provides useful analysis of the Amdocs position, and also of Microsoft. We watch the development paths of both companies of course, since Dovetail Software provides long-running extensibility to Clarify™ databases, and the Dovetail CRM system, developed for Microsoft’s .NET platform, which opens up the options for legacy Clarify owners."

amdocs crm cs&s customer service and support soa Amdocs Clarify dovetail dovetail software knowledge management km clarify SaaS customer customer service & support service oriented architecture Software As A Service customer relati

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PUBLIC MARKS from longhorn2000 with tags "customer relati" & customer

13 February 2007 20:30

Amdocs Clarify, Dovetail Software, and Microsoft

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