14 February 2009 15:00
So Should a Business Be On Twitter?-Comcast Cares
February 14, 2009
So Should a Business Be On Twitter?-Comcast Cares
Image representing Seth Godin as depicted in C...
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I would rather tweet a request than land in voice mail jail or have an e mail ignored-following your customers on Twitter is to me a great way to give service ! This last week I had to contact GMAC about my car lease after 5 minutes I wound up in Manila the Week before I had to contact AT&T about my bill got locked in Voice mail Jail, if either firms had been monitoring twitter they could respond-all service companies belong on twitter, if they care ! I have resolved any service problems with Comcast thru Twitter and their Service Comcast Cares . I once wanted more information on Comcast Web Mail that has been really beefed up ! I twittered got great response from a Tech at Comcast - Of course I am a fan of Comcast Cares they don't confuse efforts with results and their increased customer base proves it ! I also would not object if Comcast or any other firm I do business with advertised their services on Twitter ! I have A Squidoo Lense-Squidoo is a company founded by Seth Godin they informed me about their new tool bar ! I intstalled it is exellent but Squidoo has the brains to inform users - Talk to your customers they will listen ! I want ot thank My Friend in NY Dr Lev Selector for rebuilding my site http://www.selectorweb.com/ When you are 72 years old you need a Tech Friend !
So Should a Business Be On Twitter?.
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