PUBLIC MARKS from msandler with tags comcast & krumlr

Image via Wikipedia Gotham Gal:Customer service rule number 1. This an excellent article on customer service ! When my wife and I fly anywhere we send all our luggage by Fed EX , we carry on small gym bag that's it- the luggage is delivered right to our destination always when promised by Fed Ex with GUSTO Another good read on customer service is by Frank Eliason the customer service Maven at Comcast A Rebel with a Customer Service Cause? http://www.eliasonfamily.info/blog/ Related articles by Zemanta * Setting Your Customer Service Standards (momblognetwork.com) * Improve service by learning one word (retailsmart.com.au) * Comcast Customer Service is Getting Personal? (chris.pirillo.com) * An Hour with Comcast's Twitter Man (businessweek.com) * Twitter Skeptics Turned into Believers (offonatangent.blogspot.com) * Customer service rule number 1 (gothamgal.com) follow MarshalSandler at http://twitter.com follow me on my krumlr link Zimbio This website is featured on zimbio.com